Health District

Teen Health Mall

Stay healthy - Confidential one-stop services just for teens ages 14 - 19.

Please call 328-2470 to schedule an appointment.

Location and Hours

Teen Health Mall location and map

Day of WeekClinic HoursPhone Hours
Monday, Tuesday, Thursday, and Friday 7:30 a.m. - 5 p.m. 9 a.m. - noon & 1 p.m. - 4 p.m.
1st, 3rd, and 5th Wednesdays of the month 3 p.m. - 7 p.m. 10 a.m. - noon & 1 p.m. - 6 p.m.
2nd and 4th Wednesdays of the month 7:30 a.m. - 5 p.m. 9:00 a.m. - noon & 1 p.m. - 4 p.m.

The program supervisor is Lisa Lottritz. Email her or call her at (775) 328-2465.

What We Do:

  • Birth control counseling with most kinds of birth control available
  • Pregnancy testing and counseling
  • Sexually Transmitted Disease testing and counseling (with treatment as needed)
  • HIV testing and counseling
  • Testing and treatment of vaginal and bladder infections
  • Counseling on teen's health (referrals given when needed)


HEY TEENS! Did You Know?

Anything you say about sex, drugs, and feelings is CONFIDENTIAL unless you give us permission to share it.

But, if you tell us:

  • You are being abused (physically and/or sexually)
  • You are going to hurt yourself or someone else
  • You are 13 or under and having sex
  • You are are under 16 and having sex with someone 18 years or older

We must contact someone to help.

Your health care at the Washoe County Health District's Teen Health Mall is voluntary and confidential. This means that you are here because you have chosen to be here. It also means that no information will be given out about you without your written permission except as required by law or to provide services to you in compliance with Federal Privacy and Security Standards.

Please note that because of Nevada Law:

  • We must report Statutory Sexual Seduction. This means that if you are 15 years of age or younger and are having sex with someone 18 years of age or older and you tell us, we must report it to law enforcement.
  • We must report lewdness (sex) with a child under the age of 14. This means that if you are under the age of 14 and having sex we will have to report this to Child Protective Services.
  • We must report Child Abuse and Neglect. This means that if we have cause to believe that there is any kind of of abuse or neglect of a minor occurring, we must report it to law enforcement.
  • We must report some types of sexually transmitted diseases (STDs): Some types of STDs and testing will be reported (not your name) for statistical information. In some cases, a clinic nurse may call and ask you to provide information about people with whom you had sex in order to provide them with testing and treatment to limit the spread of STDs.

Cost Of Services

General Information About Fees:

  • Collecting money for clinic services is important to keeping our clinic running.
  • We ask that you pay all or part of your bill at each clinic visit.
  • Donations are always accepted.
  • Fees are based on your income, so staff will be asking for this information.


  • We do bill some insurance plans.
  • We accept some types of Medicaid. Please tell us about your Medicaid when scheduling an appointment.

Low Cost Services:

  • Our services are for individuals that don't have a lot of money.
  • We provide quality care while keeping the cost of services low.
  • Medications and methods will be provided at your visit to decrease barriers to care.

Costs By Age:

17 Years Of Age Or Younger:

  • The cost of of your visit to the clinic is based on your income.
  • If you are working full-time there will be a fee for your visit; however, you can make payments (you don't have to pay it in full the day of your visit).
  • If you are not working, or are working part-time, in most cases you won't receive a bill.
  • If your family is aware, the fees may be based on household income and insurance plans may be billed.
  • Fees and donations help us to keep our clinic running.

18 - 19 Years Of Age:

  • The cost of the visit is based on your household income (or the amount of money earned by everyone in your household). Depending on your household income you may receive a discount in fees.
  • If someone is supporting you (family, boyfriend, husband or wife) we ask for household income and proof of that income (paycheck stubs, W-2 form, Income Tax Returns or verification letters).
  • The average cost of a new visit is $60 and $50 for an annual exam.
  • Fees and donations help us to keep our clinic running.

What To Expect

  • All services provided at the Teen Health Mall program are provided by Advanced Practitioners of Nursing and are confidential.
  • You will be completing paperwork and may get an exam.
  • Routine exams include height, weight, blood pressure, hemoglobin (iron test), breast exam and Pap smear (in some cases) and a review of your new or current client information and information on birth control choices.

Postpartum Clients:

  • If you have a normal postpartum check-up within 3 months of your appointment at our clinic you may not need another exam. You will need to bring two things with you to your first appointment at our clinic:
    1. a copy of your 6 week postpartum exam and
    2. a copy of your Pap smear results from the physician or clinic where you received your exam.
  • If you have not received your postpartum check-up or if it has been more than 3 months, an exam will be necessary at the time of your visit to our program.

Birth Control Methods

Birth control methods in this program are:

  • Birth control pills (The Pill)
  • The "Minipill"
  • Emergency contraception pill
  • Depo-Provera (The Shot)
  • ParaGard IUD
  • Mirena IUD
  • Diaphragm
  • Natural family planning (Rhythm method)
  • Condoms and foam
  • Spermicidal gels and suppositories
  • Nexplanon

Get more information about birth control methods.

Related Programs And Resource Information Links

Related Programs:

Resource Information Links:

Last modified on 03/05/2018

Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »