False Alarm Reduction Program
Please note, City of Reno and the City of Sparks each have separate alarm ordinances. Please make sure you are under unincorporated Washoe County jurisdiction.
CryWolf Appeal Guidelines
An unincorporated Washoe County alarm user may appeal an assessed fee to the Washoe County False Alarm Reduction Program, by setting forth in writing the reasons for the appeal within twenty (20) days of the notice date. Please visit the CryWolf website for appeal guidelines: https://www.crywolfservices.com/washoe/
Please note: No action will be taken on an account without going through the appeal process.
False Alarm Prevention Tips & Frequently Asked Questions
We advise to fully educate yourself with your security alarm system and it's proper operation, review with your alarm company the procedures you expect them to follow when your alarm activates and know what to do if you set your alarm off accidentally.
If you are interested in additional information on the False Alarm Reduction Program, please contact Washoe311 Service Center at (775) 328-2003 or firstname.lastname@example.org.