Online Application

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Can I apply for more than one job at a time?

Yes, once you have completed your online application through our online application system, you can apply for multiple positions that are currently open and on the Job Opportunities web page. Even days or weeks later, all you have to do to apply for another job is to log back on to the online application system and apply--the application you originally submitted will still be in the system available for you to update and/or submit for another job opening.  Use the same User ID and password you created.



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How does the application process work?

Applicants can complete their applications online from any computer with Internet access. After the closing date, applications will be screened by the recruitment staff and all applicants will be notified by email of their results.  Additional information is available at Recruitment and Selection Process.



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How long does it take to complete the online application?

The time it takes depends on several factors including the amount of work experience and education you have to enter, how fast you can type, whether you copy and paste information, etc. You should allow 20-45 minutes for the total process. However, you can speed up the process by collecting important information about previous work experience, education, certifications, etc. before you start creating your application. If you find you are missing a piece of information requested on the application, you may be able to skip the field and go back later to complete it. If you decide to do this, it is important that you return and complete the missing information BEFORE you submit your application for a specific job opening. The information on your application when you apply will be used to evaluate your qualifications for the job opening for which you apply--make sure it is accurate and contains all information requested as well as any specific attachments that are required.



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Can I apply by sending my application via mail?

We do not accept mailed application.  All applications must be completed using the online application system when the position is posted on Job Opportunities.



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This is my first time applying what do I do?
Create a new account by going to https://jobs.washoecounty.us/user/create.html. Click “Create an Account,” an email will be sent to your email address. Then, go to your email to validate your account and create a password. Be sure to create a unique User ID and note it somewhere for future use. You will need it to reset your password should you misplace it at any time.  (IF YOU HAVE PREVIOUSLY APPLIED, PLEASE DO NOT CREATE A NEW ACCOUNT.  USE YOUR PREVIOUSLY CREATED ACCOUNT.)

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Can someone help me complete the online application?

HR staff members are available to help applicants get started and to answer questions about the online application system. Visit the Human Resources Department at the Washoe County Complex,1001 E. Ninth Street, Administration Building A, Room 220,  Monday-Friday, 8:00 am-5:00 pm or call 775-328-2081.



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How do I apply for a job?

The online application process has four steps:

  1. Reviewing the job listing and all documents listed under the title, then selecting "Apply Online" for the position of interest.
  2. Registering by creating a unique User ID and password. This will enable you to come back and apply for additional positions as well as check on the status of a position. 
  3. Creating, completing, reviewing and submitting your online application. 
  4. Application confirmation received in the inbox of your registered email address that will include your Applicant ID number.

It's important that you read and follow all instructions carefully.  Review the Job Opportunities web page to find any open positions that interest you. Once you identify an open position of interest, click on the job title to bring up the Job Announcement, click on the "Required Additional Information" link for exam and specific requirements  for the position. Review the details, if you meet the qualifications and would like to apply to the posting, click on the associated link that says "Apply Online". This will begin the application process. Once the application is completed, you will receive a confirmation number via email. This email confirms that we received your application for this position.

Be sure to remember your User ID and password so you can log back on to the system at a future time. You should make a note of these and keep it handy. Please do NOT create a second account. If you forget your User ID and/or password, please contact careers@washoecounty.us.



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Will a mobile device work with the new online application?

Yes! Your mobile device and all internet browsers will work with the online application.



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Why am I receiving multiple password reset emails?

If your browser caches (saves) the page then you will see the same “welcome back” screen & get the email message to reset your password.  You will need to close all open browsers to allow the screen to refresh.  If you still have issues, please manually clear your cache or restart your device.



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I am a County employee will I continue to use my network logon and ID to apply?

County employees that currently have an online application in the system will use the same network User ID (if that is how they created their application) and password to get started.  Once you do this you will be notified that your password must be reset and will receive an email.  This email will arrive within 15 minutes.  Use the email to get started with the new application.  From this point forward the application will no longer be connected to your network password. If you experience any challenges with your network User ID, please do not create or register a new account. Contact the Human Resources Department at 775-328-2081 or careers@washoecounty.us.



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What if I do not have a computer or access to the web?

There are several ways you can still get access to our online application system:

Public access computers are located in the Human Resources Department`s main lobby (located in the Administration Building A, 2nd floor) at the Washoe County Complex, 1001 East Ninth Street, Suite 220, Reno 89512 Monday through Friday, 8:00 a.m. until 5:00 p.m.

Washoe County Public Libraries - Branch Location and Hours

Nevada Job Connect Centers.

Public community colleges and universities.

Internet cafes.



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Is my previous application still going to be available?

Yes, as long as you use your previously created User ID.  This is the only way to have access to your previous application.  If you do not have this information you may contact the Human Resources Department at 775-328-2081 or careers@washoecounty.us.  You may be asked to come to the Human Resources Office with a valid Photo I.D., in order to obtain assistance with access to your account. Otherwise, you will need to create a new account and start over with a new application.  Be sure to save your User ID and  password in a safe place for future use.



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Will my previous login work even though it was created many years ago?

Yes, you may access your application account with with your previous User ID.  Once you do this you will be notified that your password must be reset and will receive an email.  This email will arrive within 15 minutes.  The email will contain instructions to help you get started with the new online application process.



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Can I save my application before I finish completing it?

No.  The system requires that you complete all of the required fields indicated with a red asterisk in order for the application to be submitted.  It is recommended that you schedule enough time to complete the application in one session as the system will time-out after 45 minutes of inactivity and it does not provide a save option.



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How can I update my address and phone number on the online application?

Sign on to your application history using your previously created User Name and password using this link https://jobs.washoecounty.us/applicant. Once logged in, you are able to view a list of positions you have applied for and the online application; however, you are not able to make any changes to the online application once recruitment is closed or application status has been updated. You can only update contact information, once the changes are made, click “Update my Details.”



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Who will see my application if I use the online application system?

Your application is on a secure web server and will be available to the Human Resources Department and the interviewer(s) for the specific job opening for which you apply. If the same position becomes available in a different department or with a different supervisor, your application may be reviewed for that opening by the responsible supervisor. Washoe County does not share its database with other companies or localities.