Manager's Toolkits
Communication Toolkit
The Communication Toolkit is the result of the work of the Washoe County's Workforce Recovery Task force Communication Subcommittee and it designed to provide ideas for tools and techniques that are effective in building team spirit and collaboration and in supporting the commitment and satisfaction among our fine County employees.
- Communication Toolkit
- E-mail Etiquette Guide
- Communication Policy
- Public Records Policy and Procedures
Continuous Process Improvement Toolkit
The Continuous Process Improvement Toolkit has the foundations for making process improvement a way of life at Washoe County by providing tools and techniques that can be used to make improvements in work units, to improve work processes, and to encourage greater team participation in planning and implementing process improvements that meet and exceed customer expectations.
- Cause and Effect Diagrams
- CPI Plan Template
- CPI Project Planning Template
- Criteria Decision Matrices
- Evaluating Alternatives - Criteria Rating
- Generating Alternatives - Brainstorming
- Project Evaluation Template
- SIPOC Input Sheet
- Stakeholder Analysis Worksheet
- Weighted Selection Criteria Worksheet
Decision Making Toolkit
The Decision Making Toolkit is the result of the work of the Washoe County's managers and supervisors who participated in a series of forums and contributed ideas and suggestions that were used to create this toolkit. An entire page of their ideas for getting the input of others in decision making has been included along with their tips for communicating throughout the decision making process. This toolkit will provide you with useful tips and techniques to improve your decision making ability.
Defensible Hiring Toolkit
The Defensible Hiring Guide reflects current best practices in the field of public sector recruiting and selection. Included in the guide is the Defensible Hiring Process; a variety of techniques and tools to help you successfully fill your job vacancy. The guide also includes a toolkit containing step-by-step instructions, sample documentation and worksheets to help you in your hiring process.
- Defensible Hiring Guide
- Background Reference Checks Policy
- Reference Check Questions
- Forced Ranking Worksheet
Facilitation Skills Toolkit
The Facilitation Skills Toolkit contains many of the tools and tips that are reviewed during the class, including planning templates, tips for body language, and suggestions for using visual aids.
Manager's Toolkit
- Coaching for Learning Success
- Code of Conduct
- Conflict Mediation Tips for Supervisors & Managers
- Influenza Season Preparation Guide
- Life Threatening Illness Guidelines
- Maintaining Morale and Motivating Survivors
On Boarding Checklist
On Boarding Checklist is an easy reference tool to insure your new employee has received and provided all the information to make them a successful Washoe County employee.
- New Employee On Boarding Check List
- NEO Working at Washoe County 2015
- Authorization to Obtain Driving Records
- Beneficiary Designation Form
- Communication and Electronic Device Use
- Direct Deposit Request Form
- Driver's Policy
- Fingerprint Request Form
- Fingerprint Background Waiver Form (Link to State web page)
- Form SSA - 1945 Employment Not Covered by SS
- HSA Application
- ID Badge Policy
- ID Badge Acknowledgement and Issuance Form
- NEO Parking Map
- Nepotism Statement
- PERS Member Enrollment Form
- PERS Member Survivor Beneficiary Designation
- Probationary Employee Guidelines and Probationary Periods
- Technology Services Internet Policy Form
- W-4 - IRS Form
Performance Management Toolkit
The Performance Management Toolkit offers a comprehensive approach to performance management incorporating best practices and designed to provide information needed to effectively and successfully manage individual employee performance.
- Bi-Weekly Coaching Form
- Core Competencies
- DUI Procedure
- Feedback Worksheet
- Fitness for Duty Policy
- Getting Started - Employee's
- Getting Started - Manager's
- Individual Development Plan Guide
- Individual Development Plan Form
- Performance Gap Analysis
- Performance Management Helpful Reminders
- Performance Improvement & Progressive Discipline
- Performance Improvement Plan Form
- Performance Improvement - Sample Letters
- Performance Management Guide
- Performance Review and Development Form
- Performance Review Submittal to Personnel File - Send to HR
SAP User Procedures
- Performance Management SAP Manager's Tutorial
- Performance Management - Manager Creates Annual Review
- Performance Management - Employee Final Acknowledgement
- Performance Management - High Level Manager Final Acknowledgement
- How to PDF a Complete Review
- Print Functionality
Presentation Skills Toolkit
The Presentation Skills Toolkit contains many of the tools and tips that are reviewed during the class, including planning templates, tips for body language, and suggestions for using visual aids.
- Pre-Presentation Questionnaire
- Presentation Checklist
- Presentation Planning Form
- Tips for Delivering Presentation
- Visual Aids