- Human Services Agency
- Children's Services
- Child Protective Services
- What is Child Abuse & Neglect
- Reporting Child Abuse & Neglect
- Child Protective Service FAQs
- Is there a Court process guide?
- What is child abuse and neglect?
- What happens during a CPS investigation?
- What are the possible outcomes of a CPS investigation?
- Is discipline considered abuse?
- What happens if my child is placed into protective custody?
- Can I see my child if he or she is in protective custody?
- When & where can I get a lawyer if my child is taken into protective custody?
- What is a Protective Custody Hearing?
- What is an Adjudicatory Hearing?
- What is an Evidentiary Hearing?
- What is a Dispositional Hearing?
- What is a Multidisciplinary Team Meeting (MDT)?
- What is a Review Hearing?
- What is a Permanency Hearing?
- How do I get my child back from protective custody?
- How much time do I have to get my child back from protective custody?
- Are you of Native American descent?
- What can I do if I disagree with my social worker?
- What is a Court Appointed Special Advocate (CASA)?
- What is Child Protective Services?
- How did CPS hear about me?
- Foster Care Services
- Boards & Committees
- Adoption Services
- Independent Living
- Clinical Services
- Family Engagement Center
- Other Resources
- Child and Family Team Meetings
- Out-of-State Placement Reporting Pursuant to A.B. 298
- Policies
- Infant Safe Sleep
- Child Protective Services
- Adult Services
- Senior Services
- Administration
- Human Services Resource Guide
- Community Outreach
- Contact Us
Our Mission
The mission of the Human Services Agency (HSA) of Washoe County is to promote the health, safety and well-being of children, adults and seniors who are vulnerable to abuse, neglect and exploitation.
We provide an array of protective and supportive services to families and individuals to enhance their quality of life by ensuring they are optimizing their self-reliance and self-sufficiency, as we strive to have a strengthened, safe, and thriving community.
Our Locations
Children's Services
350 S. Center Street
Reno, NV 89501
(775) 785-8600 - for general questions
To file a report of suspected child abuse or neglect, please call our hotline:
1 (833) 900-SAFE (7233) – 24 hour reporting line
Adult Services
350 S. Center Street
Reno, NV 89501
(775) 328-2575
Senior Services
1155 E. Ninth Street
Reno, NV 89512
(775) 328-2575