Teen Health Mall

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Where can I find abortion services in the Reno/Sparks area?

The West End Women's Medical Group provides abortion services. The phone number is 827-0616.



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Does the Teen Health Mall have staff that speak Spanish?

Yes. We have staff that speak Spanish and interpret in the clinic. We also have a telephone interpreting service that can assist with interpretation in many other languages.



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Is there a bus stop near the Teen Health Mall clinic?

Yes. There are Citifare bus stops close to the Health Department along routes 2 and 12.



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Is the Teen Health Mall appointment confidential?

Yes. All appointments are confidential.



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I'm pregnant and thinking about adoption, where can I go to find out more information?

Social Services has information on adoption.



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I just had sex and didn't use protection. I don't want to get pregnant. What can I do?

If you take an Emergency Contraception (the Plan B pill) within five days of unprotected sex you can reduce your chance of pregnancy by up to 75%. You need to be seen by a nurse to receive this medication. Call the clinic ASAP to make an appointment. For weekend, holiday or evening emergency contraception providers in the local area dial 1-888-NOT-2-LATE.



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I've been sexually assaulted and I am afraid to tell the police. What do I do?

Contact Sexual Assault Support Services Crisis Call Center at 784-8090 or 1-800-992-5757 and they will listen to you as well as give you information about resources in the community that may help.



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Where is the Teen Health Mall Clinic located?

The Health Department is located at the corner of 9th Street and Wells Ave., just off the freeway and next to the fairgrounds. The address is 1001 East 9th Street, Building B. If you are traveling North on Wells, the entrance to the clinic is the first right (into the parking lot) after passing 9th Street. You can enter the door marked clinic services.



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What does it mean to receive family planning services?

The Teen Health Mall offers family planning services to help you plan the size of your family. By using birth control methods a woman has more control over when she has children and how many children she has.



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What do I need to bring to my first Teen Health Mall visit?
  • If it is your first visit, or if your income has changed, please bring proof of family income. Please see Cost of Services.
  • If you are on medications, bring in your medications, or write down the names so a nurse can review them. This would also include any birth control pills that you did not receive from this clinic.


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What is a Pap smear?

A Pap smear is a test that looks for changes of the cells on the cervix. If you would like to know more, please see the Pap Smear information sheet.



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What is the Teen Health Mall phone number?

The number to the office clinic is (775) 328-2470. The phones are answered between the hours of 9 a.m. - noon and 1 p.m. - 4 p.m.



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What will happen at my first Teen Health Mall visit?
  • You will fill out paperwork.
  • An aide will obtain your weight and height, measure your blood pressure, and check your iron level (in some cases).
  • The Advanced Practitioner of Nursing will review your medical history and determine what services you need (birth control, STD testing etc.).
  • If you are interested in birth control you may get it on the day of your visit; however, in some instances you will need to return to receive your method of birth control.
  • You may or may not receive a pelvic exam (having a nurse look and feel inside your vagina) and Pap smear on your first visit. If you receive birth control you will need to have a pelvic exam within 3 months.


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When do I pay for the Teen Health Mall visit?

You can pay for your visit on the day that you receive services, or we can put you on a payment plan.



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I am pregnant so where do I go to get checked (prenatal care)?
  • We provide pregnancy testing and proof of pregnancy if your test is positive. We do not provide prenatal care services: however, we will tell you where to receive those services.
  • The Washoe Pregnancy Center provides prenatal care services on a sliding scale. Their phone number is (775) 982-5640.