9-1-1 temporarily down for Verizon Wireless users.

Advisory - Please Read

At approximately 3:15 p.m. today (6/18), Reno Public Safety Dispatch was alerted that a major Verizon Wireless switch had lost the ability to relay calls to 9-1-1 from Verizon Wireless callers in the Reno, Sparks, Washoe County areas. Regular phone calls are not affected at this time. Verizon is working to resolve the issue and technicians are unable to estimate when service will be restored.

If you are unable to get through to 9-1-1, please use the following numbers for your service area:

Reno Public Safety Dispatch: (775) 334-2121 or (775) 334-COPS
Washoe County Dispatch: (775) 785-WCSO
City of Sparks Dispatch: (775) 353-2231