How to Report a Possible Code Violation

Filing a Complaint On-line

Go to:  ONE Regional Licensing and Permits Portal


  • From the “Select Services” menu, click on the blue colored “Enforcement” tab
  • Check the box next to “Complaint”
  • Click on the blue box entitled “File Complaint”
  • Follow directions to submit a complaint



You can report possible code violations for unincorporated Washoe County.  Possible code violations within the Cities of Reno or Sparks must be referred to the appropriate City staff (see below).  You may also report Countywide District Health complaints using the ONE Regional Portal.

Other Methods to file a Complaint:

  • By Phone:    775.328.6106
  • By Fax:         775.328.6133
  • By Mail:        1001 E. Ninth Street, Bldg. A, Reno, NV  89512
  • In Person:     1001 E. Ninth Street, Bldg. A, Reno, NV  89512

Additional Information:

Report a Complaint
Complaints Procedure
Common Complaints
FAQ - Common Questions

Helpful Information Concerning Possible Code Violations

The document, Common Complaints, contains information about commonly reported possible code violations, remedies for identified code violations, and which agencies are responsible to respond to those complaints.

The document, Common Questions, contains frequently asked questions about possible code violations, the enforcement process, and code compliance staff’s authority to enforce County Codes.

If your complaint is within the City of Reno or the City of Sparks, please contact the appropriate City agency below:

Washoe County
Code Enforcement Program
Office Hours:  Monday - Friday 8:00 a.m. - 4:30 p.m.
Phone:  775.328.6106
Fax:  775.328.6133
To Report a Possible Violation Click HERE 

City of Reno
Contact:  Reno Direct
Code Enforcement Division
1 East First Street
Reno, NV  89505
Phone:  775.334.2434

City of Sparks
Code Enforcement Division
431 Prater Way
Sparks, NV  89431
Phone:  775.353.4063