Bartley Ranch showcases several historic Nevada ranch houses. Come see them!
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County Home => Treasurer`s Office => Treasurer's Office Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Our office can be contacted at (775) 328-2510 or by email at tax@washoecounty.us
The owner of a property can request a change of mailing address for your property taxes by:

Mail: Washoe County Treasurer P.O. Box 30039 Reno, NV 89520-3039

Be sure to write legibly and include: your name, property address/parcel number, current mailing address, new mailing address, your signature.

Email: tax@washoecounty.us

Fax: (775) 328-2500

Use our online form

The Washoe County Treasurer`s Office is located at: 1001 East Ninth St., Bldg D, Room 140, Reno, NV 89512.
MAP TO OUR OFFICE 
The Washoe County Treasurer`s Office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. We are closed on all major holidays.
Contact our office at (775) 328-2510 or by email at tax@washoecounty.us and request a duplicate tax bill for the current tax year and request that all future tax bills be sent directly to you. You can also print a copy of your tax information online at: www.washoecounty.us/treas
We also collect utility payments for the Community Services Department Water Utility as well as other billed accounts for various County Departments.
The secured tax roll is the listing of real property as prepared annually by the Assessor.
Property that is taxed on the unsecured roll includes mobile homes, commercial personal property and aircraft.
Transfer tax is handled by the County Recorder`s Office. Please visit their website at: www.washoecounty.us/recorder and click on the schedule of fees link, or you can call their office at (775) 328-3661.
Please visit the Washoe County Recorder`s website at: www.washoecounty.us/recorder and click on the online records search link, or you can call their office at: (775) 328-3661.
The State of Nevada handles sales tax. For a list of current sales tax rates, please visit their website at: www.nv.gov, click on the Sales Tax Information tab, or you may contact their call center at: (866) 962-3707 during the hours from 8:10 am to 11:50 am and 1:00 pm to 4:45 pm, Pacific Time.
We offer several payment options:

Mail your payment to our office to P.O. Box 30039, Reno, NV 89520-3039.

Deliver your payment in person to our office located at 1001 E. 9th St – Room D140., Reno, NV 89512.

Use your personal bank's online payment system.

Online payment by credit card or e-check at: http://nv-washoe-treasurer.manatron.com There is no cost for payment by e-check, but a fee applies if you choose to pay by credit card from the Treasurer`s website.

Pay your bill after hours at the County Clerk’s Office located at 1001 E. 9th St – 1st Floor Bldg A., Reno, NV 89512. After hours payments may be made by cash (exact change only), check, money order or cashier’s check.

Monday – Friday 5:00 pm – Midnight

Saturday-Sunday 8:00 am – Midnight

Holidays 8:00 am – Midnight
You can use your bank's bill pay service using your parcel number or identifier number (with no dashes or slashes) as the "account number" in the merchant field set up.

Please allow 5 days for payment to be delivered to our office.

We do not accept payments by phone at this time.

There are no charges for duplicate bills or memo bills. You can see and print current amounts due on our Property Tax Search page at http://nv-washoe-treasurer.manatron.com

Log onto Treasurer’s website http://nv-washoe-treasurer.manatron.com

Enter parcel ID number

Follow payment instructions
Yes we are able to process credit card payments with a foreign mailing address.

We are not currently able to accept debit card payments.
When the e-check option is chosen, the user will be prompted to enter their bank routing and account information. There is no charge for this payment option.

Important to note when paying by e-check, should your e-check not be honored by your financial institution it will be processed in the same manner as any other returned item. The payment will be cancelled and a $25.00 returned item fee will be added.

Visa

MasterCard

Discover

American Express
Credit card convenience fees are 2.5% of the amount of taxes being paid.

For example: A tax bill of $500.00 would have a convenience fee of $12.50.
Whenever a credit card is used for payment, there is typically a "merchant fee" deducted from the payment amount that gets passed from the credit card company back to the merchant.

This means that the merchant does not collect the full price of the items sold when customers use credit cards for their purchases.

The Treasurer's Office is mandated by state law (NRS 361.470, NRS 361.475) to collect the full amount of property tax billed on a parcel. In order to comply with this regulation and allow property taxes to be paid by credit card, the cost of the transaction is added as a convenience fee, to be paid by the taxpayer, rather than being taken as a merchant fee from the amount paid.

The Treasurer's office does not receive any portion of the convenience fee.
Fees are prominently displayed and acknowledged before the taxpayer finalizes the transaction. Transactions can be cancelled if the taxpayer does not agree to pay the convenience fees.

How can I dispute the charge or the fee after the fact? Disputes are filed the same way any other credit card dispute is handled, between the customer and their credit card issuer.
You can obtain tax information by either calling our office at (775) 328-2510 or by going to our website at www.washoecounty.us/treas. Having your parcel number available will help obtain the information more quickly.
Our tax year begins on July 1st and ends on June 30th. Real property and mobile home taxes are payable in 4 installments with due dates as follows:

1st Installment due on the 3rd Monday in August

2nd Installment due on the 1st Monday in October

3rd Installment due on the 1st Monday in January

4th Installment due on the 1st Monday in March

If a tax bill is $100 or less, the full amount is due on the 3rd Monday of August.

Personal Property taxes are billed in monthly cycles. They are due upon receipt and delinquent after 30 days.
A supplemental tax bill is for new construction on a property that was in place on July 1st, but was not assessed and billed on the original real estate tax bill due to the Assessor`s Office having to close the tax rolls.
Property taxes are calculated by taking the current year tax rate and multiplying it by the assessed value. If that amount is greater than a 3% to 8% increase over the prior year's taxes, an abatement may be applied to limit the increase.
Per NRS 361.585 & 361.590, property which is delinquent three consecutive fiscal years is deeded into the name of Washoe County Treasurer as trustee for the state and county. Once property is placed in the name of the County Treasurer as Trustee, the property is subject to be auctioned for non-payment of taxes.
No, if you are not the owner, you must bid for the property through auction.
The Treasurer's Office conducts one Real Estate Tax Auction annually, usually in April. The date, time and location of the auction will be available in February. The information is available on our website or by calling our office.
We will have a list of properties available by the end of February each year. The property owner will have up to 5:00 p.m. on the third business day before the day of the sale to pay the taxes and prevent the sale of their property. Therefore, the properties listed may be redeemed and not sold at auction.
The County Assessor's Office will have maps on all properties to be sold. You may search the County Recorder's records for any recorded documentation you deem relevant. Both of these offices are located within the County Government Center located at 1001 East Ninth St., Reno, Nevada. You may also want to contact the various county or city zoning/planning departments.
It is the responsibility of prospective purchasers to conduct their own research, prior to the auction, as to the use of the property for their intended purpose, and to make a personal inspection of the property to determine if it will be suitable for the purpose for which it is being purchased. The County makes no representation or claims as to fitness for purpose, ingress/egress, conditions, covenants or restrictions. The County's sole interest is the recovery of all delinquent taxes, penalties, interest and costs.
Not all liens are satisfied by a tax auction. Some government liens and other encumbrances may remain.
The minimum bid will vary for each property to be auctioned. Opening bid is for the amount of delinquent taxes, delinquent assessments, costs, interest and penalties OR the assessed valuation, whichever is greater. The assessed value is approximately 35% of the appraised value and, in some instances, is greater than the delinquent taxes, etc.
Yes, you must be present to bid.
Registration is conducted on the day of the auction at no cost. A valid driver's license or I.D. is required. All bidders must arrive and be in the registration line by 9:30 am to be eligible to register and receive their bidder number and instructions prior to the start of the auction. Prospective bidders who arrive after the 9:30 am deadline will not be registered or allowed to bid. The auction is scheduled to begin at 10:00 am. In the event bidders are still being registered, the auction will begin when all eligible bidders have been registered and are seated.

All bidders must have completed the registration process and be seated in the designated bidder seating area. In the event the bidder seating area is filled, non-bidders will be asked to sit in the observation area.
A $500 non-refundable deposit is due for any successful bid and the remaining balance is due in full by 5:00 p.m. the day after the sale. We only accept cash, cashier's check, certified check and/or money orders for payment.
A quitclaim deed will be prepared using the information on the bidder registration form. The Treasurer's Office will record the deed to the property within 30 days of the auction date.
If a property does not sell, it will be offered at the next annual auction. Properties are not sold over the counter.
There is no redemption period on property acquired through the tax auction. There is a two year period in which the previous owner may protest the sale. During this period, you may not be able to obtain title insurance. You should contact a title company for more information regarding issuance of title insurance.
Information regarding a special assessment can be obtained by calling Assessment Management Group (AMG) at (775) 322-7788 or by visiting their website at: www.amgnv.com.
For information on how your tax rate is determined, please visit our website at www.washoecounty.us/treas and click on the Tax Rate link.
For a list of the Washoe County tax rates, visit our website at www.washoecounty.us/treas and click on the Tax Rate link.