Privacy Policy for Clerk's Office

Effective date: September 29^th, 2017

This policy is limited to the services provided by the Washoe County Clerk’s Office and does not extend to the other departments and divisions of the county.

The purpose of this Website is to provide accurate and helpful information about the Washoe County Clerk's services and related activities. When visiting this Website, no information is collected and stored about you unless you provide us with personally identifiable information. Any personal identifiable information that you give us will be used to respond to your request or to analyze trends.

On any page that requires you to submit personally identifiable information, you are affirmatively consenting to its further use. If you send an electronic mail message with a question or comment that contains personally identifiable information, or fill out a form that mails us this information, we may redirect your message to another person or department within Washoe County or the Washoe County Clerk's Office that is in a better position to answer your question.

Personal Information

The type of data that our office may collect depends on the service you’re seeking through our website which may include, but is not limited to, the following personal information:

First and last name
Home or physical address
Electronic mailing address (email)
Telephone numbers
Internal identifier numbers for the purpose of responding to your request or locating your record

This personal information is collected through your voluntary input using our online request forms or pre-fillable applications. By providing this information, you consent to allowing our department to process your information in order to contact you to fulfill your requests. You may choose to not provide this information which will delay the processing of your request. This data is used within our internal applications to assist in processing your request. Although we do not directly share personal information with third-party vendors outside of the county without your express permission to fulfill an online credit card order, personal information you supply to us may be subject to disclosure to anyone who asks. Access to personally identifiable information, and public records at the Clerk's Website, is controlled by NRS 239 et seq. Should you have any concerns regarding the possible public disclosure of personally identifying information, you are advised to inquire further prior to submitting any such personal information. Additionally, the Clerk could be subject to court order or subpoena to divulge personally identifiable information.

Usage Data

The types of usage information collected automatically from this website (or third party services employed in this website), which can include:

the IP addresses or domain names of the computers utilized by the Users who use this website,
the URI addresses (Uniform Resource Identifier),
the time of the request,
the method utilized to submit the request to the server,
the size of the file received in response,
the numerical code indicating the status of the server's answer (successful outcome, error, etc.),
the country of origin,
the features of the browser and the operating system utilized by the User,
the various time details per visit (e.g., the time spent on each page within the website)
the details about the path followed within the website with special reference to the sequence of pages visited,
other parameters about the device operating system and/or the User's IT environment.

Through using our website, cookies and usage data are used to track behavioral trends and usage analytics of the webpages within our site to provide a better user experience for users. The third party tool we use is Google Analytics and their privacy policy can be found here:

https://www.google.com/analytics/learn/privacy.html?hl=en-GB

https://support.google.com/analytics/answer/6004245

Collecting the Data

Personal information may be freely provided by the user, or, in case of usage data, collected automatically when using this website. All data requested by this website is mandatory and failure to provide this data may make it impossible for our office to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate personal information without any consequences on the availability or the functioning of the service.

Security of Data Collected

Security of the information that you provide to us is very important to us. For site security purposes and to ensure that this service remains available to all users, Washoe County employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under law.

Changes to Data Collected

Information collected through the use of this website is considered public record and cannot be altered from the original submission of public record requests. If you wish to review your own personal information that was submitted through this office, you may request this through the site or contacting our office.

Website Disclaimer

The Washoe County Clerk is providing the information on this Website as a public service. All information on this site is expected to be accurate, complete and timely. The Washoe County Clerk, however, does not guarantee the accuracy of the information.

The Website contains links to several other Websites. The Washoe County Clerk does not endorse, ensure the accuracy of, or vouch for the safety and privacy of any linked site. The Washoe County Clerk does not assume any responsibility for the content found on those other sites. It is the responsibility of the Website user to evaluate the content and usefulness of information obtained from other sites.

The immediate and fast moving nature of Websites means that there may be links to sites that are changed or no longer functional. We apologize if this should occur and assure you we are continually updating, reviewing and improving our site and its content.

No information on this site is intended to serve as legal advice.

Please be aware that other Websites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third parties' Websites linked to our site are not covered by this privacy policy.

If you have any questions about this policy or feel that we have acted in violation of this policy, please contact our office (email: ClerkAdmin@washoecounty.gov), or write the Washoe County Clerk, 1001 E. 9th Street, Reno, Nevada, USA 89512.

Changes to this privacy policy

The Clerk’s Office reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top. If a user objects to any of the changes to the policy, the user must cease using this application.

Website Link Policy

The information posted on the Washoe County Clerk's website includes hypertext links or pointers to information created and maintained by other public and/or private organizations. The Washoe County Clerk's Office provides these links and pointers solely for our user's information and convenience. The inclusion of links on this website should not be construed as an endorsement by the Washoe County Clerk of those links or their contents. When users select a link to an outside website, they are leaving the Washoe County Clerk's site and are subject to the privacy and security policies of the owners/sponsors of the outside website.

Use of information from Clerk's Website

Users may freely print any information that they obtain from the Clerk's Website. Permission to use documents such as reports and data sheets from this server is granted provided that:

Use of such documents from this server is for informational or personal use only.
No modifications of any documents are made.

All such documents and related graphics are provided as is. Documents specified above do not include the design or layout of the Clerk's Website.

Elements of the Clerk's Website may be protected by copyright and trademark law and may not be copied or imitated in whole or in part. The Washoe County Clerk may make improvements or changes in this information at any time. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this site or links to other Internet resources.

Use of this Website is at your own risk, and the Washoe County Clerk will not be held liable for any errors or omissions contained in this Website. In no event, shall the Washoe County Clerk be liable for any special, indirect or consequential damages, or any damages whatsoever resulting from loss of use, data or profits whether contract, negligence or any tort action arising out of, or in connection with, the use or performance of the information available from the Washoe County Clerk's Website.