Washoe Fire - What to Do and Who to Contact
To our citizens impacted by the Washoe Fire, the Washoe County Department of Building & Safety extends its deepest sympathy for all who have suffered loss. For help with rebuilding or repairing your homes or other structures please contact our Building & Safety Department with any questions regarding the removal of debris, the permitting process to repair or rebuild, or just general questions at (775) 328-2020. We will do our best to ensure a simple and timely transition to help get you back into your homes.
The main contact information number regarding the Washoe Fire is 211 or 775-337-5800 for evacuation updates.
Initial Return to Your Homes:
Residents who have been allowed to re-enter their previously evacuated areas should be aware that building officials will, or may have placed placards on affected homes.
Red Placard: It is NOT safe to enter (Call 211)
Yellow Placard: You may enter with extreme caution. If you smell gas, immediately exit your home and call you gas provider (NV Energy/SouthWest Gas/LP Provider) with a cell phone away from the house.
Green Placard: Entry is allowed; however if you see any unsafe conditions please report it to the local authorities.
Important Main Contact Numbers
Request for information or offers of assistance - call 211 or (775) 337-5800
Volunteer: Call the Red Cross at (775) 856-1000
Nevada Business and Insurance Questions: (775) 687-0700 or 1-888-872-3234
Washoe County Department of Building & Safety: (775) 328-2020
- NV Energy (775) 834-4100
- SouthWest Gas 1-800-772-4555
- LP please contact your Propane supplier
- TMWA Emergency: (775) 834-8090
- Washoe County Department of Water Resources: (775) 954-4600
Private organizations that may be able to help with emotional recovery:
- American Red Cross (775) 856-1000
- Salvation Army (775) 688-4555
- Department of Social Services (775) 328-2300
- Trauma Intervention Program (775) 745-5514
- Non-Profit Crisis Call Center (775) 784-8090 (for referalls to counselors)
To further help with the permit process for rebuilding, you can find all of our applications and handouts for the plan submital requirements on our Applications Forms & Handouts Page.